NEXX TELECOM

Managed

Service Support Overview

At NEXX, we specialize in providing comprehensive managed service support for a wide range of Linux-related challenges and IT infrastructure needs. With expertise in installation, configuration, tuning, troubleshooting, security, backup, recovery, storage, upgrades, and more, we ensure seamless operation and optimization of your systems.

Linux Expertise:

  • Installation, configuration, and tuning of Linux environments to meet your specific requirements.
  • Proactive troubleshooting and maintenance to ensure optimal performance and stability.
  • Robust security measures implementation to safeguard your systems against threats.
  • Regular backups and eƒcient recovery strategies to minimize downtime and data loss.
  • Seamless upgrades and updates to keep your systems current and secure.

Networking and Infrastructure:

  • Proxy and VPN setup for secure remote access and data transfer.
  • Mail server configuration and management to streamline communication.
  • DNS management for eƒcient domain name resolution.
  • FTP and SFTP services setup for secure file transfer.
  • Virtualization expertise with VMware, Proxmox, KVM, and Docker for eƒcient resource utilization.

Monitoring and Analysis:

  • Implementation and customization of monitoring tools like Zabbix, Cacti, and Nagios for real-time performance monitoring.
  • ELK stack (Elasticsearch, Logstash, Kibana) setup for comprehensive log analysis and visualization.
  • Continuous monitoring and analysis to identify and address potential issues before they impact your operations.

Security and Compliance:

  • Deployment and management of system firewalls using iptables, firewall, and ufw for network security.
  • Implementation of best practices and compliance standards to ensure regulatory compliance.

Automation and Scripting:

  • Development of Bash and Ansible scripts for task automation and streamlined operations.
  • Custom scripting solutions to automate repetitive tasks and improve effciency.

Cloud Services and Hosting:

  • Expertise in cloud services and hosting solutions for scalable and flexible infrastructure.
  • Migration to cloud environments for enhanced performance and cost effectiveness.
  • Ongoing support and management of cloud resources to optimize your investment

Database Management:

  • Database setup, configuration, and optimization for eƒcient data storage and retrieval.
  • Ongoing maintenance and performance tuning to ensure optimal database performance

Backup and Disaster Recovery:

  • Comprehensive backup solutions tailored to your data retention and recovery requirements.
  • Disaster recovery planning and testing to minimize the impact of unforeseen events.